School Bus Passes

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2024 School Bus Pass Information

School Buss Pass Notification - Term 1, 2024

Who should apply / reapply?

All students transitioning from Primary School to High School / Year 6 to Year 7

Students with a 2023 bus pass who need to update or change any of their details

Students without a bus pass wishing to travel on a bus.

Who doesn't need to apply / reapply?

Students who currently have a bus pass for 2023 which do not fall into the above categories

Students without a bus pass not wishing to travel on the bus

Please visit the below links for more information on applying for a School Bus Pass through the School Transport Assistance Scheme (STAS).

https://www.qld.gov.au/transport/public/school/school-transport-assistance/apply-for-school-transport-assistance

https://stas.forms.tmr.qld.gov.au/content/forms/af/TranslinkForms/STASApplication/STASApplication.html

If you have concerns regarding your schools' services or a student on the network, Kinetic can be contacted directly on 07 5552 2700 and select option 5, where you will be directed to the Customer Experience Team.

Useful links to follow and keep up to date on travel and road conditions:

To view the latest updates from Transport and Main roads please visit https://qldtraffic.qld.gov.au/

To view Translink service updates, please visit https://translink.com.au/service-updates

For all travel options, to and from school refer to the TransLink Journey Planner by visiting https://jp.translink.com.au/plan-your-journey/journey-planner or phone Translink on 13 12 30.

Frequently asked questions

How do I apply?

You can apply quickly and conveniently online on https://www.qld.gov.au/transport/public/school/school-transport-assistance/apply-for-school-transport-assistance. Once submitted, your form is sent to us for processing.

Alternatively, you can apply using an paper application form which is available for Safety-Net Travel Assistance and Distance-based Travel Assistance on https://translink.com.au/tickets-and-fares/concessions/school-students/school-transport-assistance Print the form out and when complete, mail the application to Surfside Buslines, 1-10 Mercantile Court, Molendinar, 4214 Given the number of applications being processed please allow time you receive your approval letter from Queensland Transport for us to print the pass and send it to your school for collection.

Am I eligible for Safety-net bus travel assistance?

The following is a brief summary of eligibility and should be used as a guide only. Please refer to the School Transport Assistance Scheme for full details or contact your nearest Department of Transport and Main Roads office. Safety-net bus travel assistance is available for financially disadvantaged students who live close to their nearest school. It is available to students travelling on either kilometre-based or fares-based school bus services. To be eligible for safety-net assistance, students must meet the distance criteria, as well as the safety-net eligibility criteria as stated below.

The student must be listed as a dependant on one of the following cards:

Health Care card (issued by Centrelink)
Pensioner Concession card (issued by Centrelink)
Veteran Affairs Pension Concession card.
Students who have a card issued in their own name, as well as students under a Care and Protection Order, issued by Department of Communities (Child Safety), may also qualify for safety-net assistance.

Distance criteria:

Prep students are entitled to transport assistance in their prep year
Primary school students (1 – 6) must live 3.2 km or less, from the nearest state primary school
Secondary school students (7 – 12) must live 4.8 km or less from the nearest state secondary school
Non-state school students must live less than the required distances from both the nearest state & non-state school (of type attended).
Students with special needs. Students enrolled in a special school or a special unit within a school will be considered irrespective of distance. Please note that the Department of Education and Training provides transport assistance for students with disabilities.

Am I eligible for distance-based travel assistance?

The following is a brief summary of eligibility and should be used as a guide only. Please refer to the School Transport Assistance Scheme for full details or contact your nearest Department of Transport and Main Roads office. To be eligible for distance-based assistance, students must meet the distance criteria relevant to their circumstances, as well as satisfy the general conditions of the scheme.

To be eligible:

Prep students are eligible for transport assistance in their prep year
Primary school students (Prep – 7) must live more than 3.2 km† from the nearest state primary school
Secondary school students (8 – 12) must live more than 4.8 km† from the nearest state secondary school
Non-state school students must live more than the required distances from both the nearest state & non-state school (of type attended).
Students with special needs. Students enrolled in a special school or a special unit within a school will be considered irrespective of distance. Please note that the Department of Education and Training provides transport assistance for students with disabilities.

Visit http://www.tmr.qld.gov.au/students or contact School Administration for more information.

When do I renew my application?

Your child will need to apply for a new bus pass if they are:

Entering into Grade 7 OR repeating a grade
If your child has changed home address and/or school, you must notify your school immediately and arrange for a new application form to be completed and your old bus pass returned. This new form will be submitted to Surfside Buslines for assessment.

How do I replace a lost or stolen bus pass?

Providing the student has not moved schools or home, a replacement bus pass can be purchased from your bus driver for $20.00 payable in cash only. Please complete the APPLICATION FOR REPLACEMENT BUS PASS FORM and hand to your bus driver with the $20.00. The driver will issue a receipt for the $20.00. The receipt is to be used as a temporary bus pass until the replacement pass has been issued. The replacement bus pass will be sent to your School Administration for collection as soon as practicable.

QLD General Information: If the student in your care does not have a current bus pass they must pay a full student fare, or use a go card, to travel on a school bus. Visit http://translink.com.au/tickets-and-fares/fares/current-fares for information on concession fares.

Please visit http://www.tmr.qld.gov.au/buscode for a complete copy of the Code of Conduct document.

At the end of each school year, please ensure that the current pass is retained to be used in the new school year until the new pass is issued.

*Students with an existing bus pass need only re-apply if their home address has changed, or they are going to a different school in the new year (this includes moving from Primary to High School).